F.A.Q.

Why book directly with us?

It is preferable to book from this official website because:
• You will have the security of the best price.
     • The possibility of canceling / modifying the reservation without penalty.
     • You will have direct contact with our staff.
     • You will have access to exclusive offers.
     • Booking online on our website is simple, safe and fast: in the booking form at the top right you can enter data and click "Book" to have availability and prices in real time.

When can I check in / check out ?

Check-in is from 2.00 pm
After 8.00 pm and until 11.00 pm there is a supplement of 20.00 euros.
Check-in is no longer possible after 11.00 pm.
If the Bungalow is available, we will be happy to assign it to you in advance.
Check-out is by 10.00 am.
You can leave your luggage at our front desk and then pick it up before leaving.
The reception is open from 8.00am to 11.00pm
For any particular need, please contact our staff in advance. They will be happy to help you or, if available, offer a late check-out service.

Covid provisions

In Aquacamp we are taking all necessary measures to support social distancing in common areas, in compliance with the directives of our country.
Please do your part:
Keep at least 1.5 meters away from other people.
Cover your nose and mouth with a tissue or elbow if you sneeze or cough.
Wash your hands often with soap and water, or with an alcohol-based gel that you find in many places on the campsite.

Internet connection?

Wi-Fi Internet connection is available for free 24/7 throughout the camping area, subject to automatic registration.
We also have a high speed connection with supplement.

Are pets allowed?

Unfortunately we do not accept pets.

Are cots available for children?

Cots are available upon request. Cots for children under 3 are free. If you are traveling with children from 4 years of age onwards, we suggest checking the availability of larger types.

What is the standard equipment of the Bungalows?

All are equipped with Fridge, stove, dishes, pots, glasses and kitchen accessories, blankets and pillows.
The sink is located on the relevant terrace.
What to bring from home: Linen for the beds and kitchen and bathroom / Beach linens
(or you can rent them on the spot for 3.50 euros per person / stay ,including a large towel)
The toilets for Big and You & Me Bungalow + Caravan and the hot showers are in common within a short distance.

Do you have a parking space?

Each bungalow has its own free parking space.
In the case of two or more cars, 5.00 euros per day per vehicle will be paid.
Vehicle circulation is allowed until 11.00 pm
After this time you may need to park near the campsite

Which credit cards do you accept?

We accept Visa, Mastercard, Maestro, Cartasì, Jcb , PayPal. We accept cash up to the amount allowed by law

Are there supermarkets and bar restaurants?

Inside the campsite there is a vending machine. The bar is a few meters from the campsite, near the beach. There are numerous restaurants / pizzerias and supermarkets within a kilometer. The biggest supermarket is in Malcesine (about 5 km from us)

Do you organize transfers from / to the airport / train station?

On request we can arrange taxi transfers. the service is charged. It is sufficient to communicate the arrival date, the airport, the time and the flight number. The transfer agent will wait for you at the exit gate and will accompany you directly to us.

Is it possible to rent bicycles?

Certainly. They are free to use and subject to availability. They do not take reservations. They should be reported to the reception after use.